Privacy Policy
Last modified: March 14, 2024
Privacy Policy
Please read these Terms carefully.
Through the Recipetoapp service, we, Nakko B.V. provide website operators and other individuals with a number of tools, services and assistance (including this website) to enable them to create, publish, and manage mobile applications.
This Privacy Policy applies to information that we collect about you when you use:
- Our websites including Recipetoapp.com, our blog at Recipetoapp.com/blog and our help site at Recipetoapp.com/help;
- Our WordPress plugins,
- Our mobile applications (including the Recipetoapp and Canvas demo mobile apps for Android and iOS);
- Our app development and publishing services, including all communications with our team;
- Our other services including but not limited to the Recipe to basket service
Throughout this Privacy Policy we’ll refer to our website, mobile applications and other products and services collectively as “Services.” Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information. If you have any questions about this Privacy Policy, please contact us.
We wil refer to you, a user of our services as “You” or “User”.
We will refer to people that make use of your recipe app as “End-user”.
We will refer to persons and organizations that gather data on their own behalf as “Owners”
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources. Let’s go over the information that we collect.
Information you Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
- Basic Account Information: we ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a Recipetoapp account, request a demo or use one of our WordPress plugins to provide a name and email address and a phone number.
- Transaction and Billing Information: If you buy something from us, a subscription to one of our plans or a Lifetime License, you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, company name, credit card information, VAT number and contact information.
- Credentials: when you use one of our Services, you may decide to provide us with access or credentials for your website or app, e.g. a username and password, if you need our help verify the proper working of the app for subscribed clients of your site, or your Google and or Apple account credentials, for our team to publish your apps.
Information We Collect Automatically
We also collect some information automatically:
- Log Information: like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services – for example, when you create an account on our website.
- Information About your Website: we may collect information about your website, such as what membership plugins are in use, or if you’re using WooCommerce on your site, in order for us to provide better technical support, suggest appropriate configurations for your app and ensure compatibility with the most used plugins.
- Usage Information: we may collect information about your usage of our Services. For example, we collect information about the actions that you may take when using our website, or our mobile applications, who did what, when and to what thing on a site. We also collect information about what happens when you use our Services (e.g., page views, support document searches, button clicks) along with information about your device (e.g., mobile screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
- Location Information: we may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
- Information from Cookies & Other Technologies: a cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and e-mails. Recipetoapp uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand e-mail campaign effectiveness and to deliver targeted ads.
How We Use Information
We use information about you as mentioned above and as follows:
- To provide our Services – for example, to set up and maintain your account, build your apps or charge you for any of our paid Services;
- To further develop our Services – for example by adding new features that we think our Users will enjoy or will help them to create and manage their apps;
- To monitor and analyze trends and better understand how Users interact with our Services, which helps us improve our Services and make them easier to use;
- To monitor and protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Recipetoapp and others;
- To communicate with you about offers and promotions offered by Recipetoapp and others we think will be of interest to you, solicit your feedback, or keep you up to date on Recipetoapp and our products; and sharing information.
How We Share Information
We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
- Subsidiaries, Employees, and Independent Contractors: we may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
- Third Party Vendors: we may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information) and those that help us understand and enhance our Services (like analytics providers). We require vendors to agree to privacy commitments in order to share information with them.
- As Required by Law: we may disclose information about you in response to a subpoena, court order, or other governmental request.
- To Protect Rights and Property: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Recipetoapp, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
- Business Transfers: in connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Recipetoapp goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
- With Your Consent: we may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so.
- Aggregated and De-Identified Information: we may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.
- Published Support Requests: and if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.
Security
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.
Choices
You have several choices available when it comes to information about you:
- Limit the Information that You Provide: if you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, you will not be able to make use of our Services.
- Opt-Out of Electronic Communications: you may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
- Set Your Browser to Reject Cookies: at this time, Recipetoapp does not respond to “do not track” signals. However, you can usually choose to set your browser to remove or reject browser cookies before using Recipetoapp’s websites, with the drawback that certain features of Recipetoapp’s websites may not function properly without the aid of cookies.
Transferring Information
Recipetoapp is a worldwide service. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the Netherlands. and other countries, which may have rights and protections that are different from those in your home country.
Third Party Software
If you’d like to use third party services like plugins, SDKs, crash logging, advertising and analytics tools with our Services, please keep in mind that when you interact with them you may provide information about yourself to those third parties. We don’t own or control these third parties and they have their own rules about collection, use and sharing of information. You should review their rules and policies when installing and using third party software.
Our Recipe Apps
If you are using our Recipe apps please note that this privacy policy doesn’t apply to your end-users in regard to that app. We process limited information that you provide to us for the set up and support of the recipe appIt is your responsibility to post a privacy policy that accurately describes your practices on data collection, use, and sharing of personal information via your website and the app.
Recipetoapp may collect or may have been granted access to certain anonimised and or personal data from your recipe app end users.
The section above of our Privacy Policy is available under a Creative Commons Sharealike License and is based on Automattic’s Policy.